Chat Guidelines

Whether you're looking for help with a problem or just somewhere to hang out and talk to other young people, The Mix chat room is a safe and welcoming place to meet others, have a chat, and get support if you need it.

Chat is a friendly place – I will be welcoming, respectful and ready to listen. Over time I might make friends with other chatters but if we’re talking away from chat I agree to keep that separate and focus on the session I’m in.

Chat is a group environment – I’m prepared for a bit of give and take and I’ll help to include everyone. I’ll also make sure I consider what I say and how it may impact others.

Chat is a diverse place – We’ve all had different experiences and sometimes we might disagree on something, but that’s OK. If I feel upset by something I’ll self-moderate (take a break to calm down or use the ignore function).

Chatters often choose to be anonymous – I won’t repeat anything I hear in chat elsewhere and I won’t share personal contact details in the chat room.

Chatters who aren’t able to co-operate risk being kicked out of chat sessions.