Essential support for under 25s

Announcement

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Vanilla features: have your say

As we move to our new boards software, Vanilla, we'll have a few new features at our disposal. We're keen to hear what you all think about them, so head here to have your say over how we'll use (or not use) some of the new features. Fill out the form before Wednesday the 21st to tell us your thoughts and have the option of joining our testing team!
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The Great Boards Migration

Great news! We're moving to new discussion boards software. Head here for the full announcement.
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Post of The Month

One-in-a-million is our Post of The Month winner voted by the community for the following post:

"Just a bit of fun here if you could create an advent calendar what would you put in it and why.

For me you would still get chocolate 😆😆
But inside each door is a task for the day. Something that includes you helping/talking to others, doing something festive and spreading Christmas cheer
For example

1. Tell your parents/carers you love them
2. Say hello when passing an OAP (that might be the only thing someone says to them all week)
3. Watch a Christmas movie
4. Help someone in need e.g put some spare change in a charity box, buy a warm drink for the homeless person who sits on the corner, dothe washing up ha ha ha😂
5 make hot chocolate
6. Visit your grandparents (if you donít already) They will more than likely love to see you.
7. Sing a Christmas song with a friend
8. Dress up in something Christmasy when you do your shopping.

You get the idea 😂😉 my reason for this is to get people in the mood and understand what Christmas actually means.

What would yours have and why."
(Click for full post )
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Have feedback about chat?

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  • Have feedback about chat?

    Had a particularly good or bad chat? Did you feel heard, supported and safe?

    Do you have any suggestions for how we could improve things?



    Whether you've had a helpful, unhelpful or 'meh' chat, we want to hear what you think.

    Your feedback is really important for us when we're thinking about ways to make chat the most supportive space we can. So we're always happy to hear your thoughts on what works well, what doesn't work so well and how we make it better.

    To help with this, we have a feedback form
    !


    How does it work?

    The form will ask you a series of questions about your experience of chat. The more you can tell us the better! But we realise that you might not always have much time, so there are two ways to fill it out:
    • The debrief/rant/vent option to get out anything fustrating from chat (quite short, but write as much as you'd like) or
    • The express option for constructive criticism (if you only have a few seconds) or
    • The in-depth option* for constructive criticism (if you have a minute or two).
    * not all the questions are compulsory, so you can still complete it fairly quickly


    Is it anonymous?

    It is if you want it to be.

    Letting us know your username can be really helpful as it means it's easier to see how things change over time for you, and can also mean we understand your feedback more fully. However, if you'd prefer to remain anonymous, just leave the username box blank



    When can I use it?

    You can use this form any time and as many times as you like. So if you wanted, you could fill it out after every chat you come to!


    You can find the form here.


    Any questions? Feel free to ask below
    We're Aife, Mike and Emma: the staff team here at The Mix.
    While we can't offer support via this account, if you have any questions about this place, feel free to
    ask over in the
    Help Desk or send us a private message.

  • #2
    Hey everyone,

    Just a quick update on the feedback form..
    We've added a new question to the full feedback option asking which topics you'd like to see covered in future expert chats.

    Of course, you can also vote in our current poll

    Look forward to seeing your ideas!

    Thanks

    James
    We're Aife, Mike and Emma: the staff team here at The Mix.
    While we can't offer support via this account, if you have any questions about this place, feel free to
    ask over in the
    Help Desk or send us a private message.

    Comment


    • #3
      Donee Hope the feedbacks okaay! Did the lenghly one, took me ages to decide whether I wanted to go for the I only a have a few minutes or the I have timee! But yeah, it's great to see you guys reaching out for feedback ^.^
      [RIGHT][COLOR=#800080][SIZE=10px][FONT=comic sans ms]You are not your illness, and have an individual story to tell. You have a NAME, you have HISTORY a PERSONALITY. Staying yourself is part of the battle. -[I] Julian Selfte[/I] [/FONT][/SIZE][/COLOR][/RIGHT]

      Comment


      • #4
        Last night I registered to enter Support Chat which I found very helpful, well moderated and lead by The Mix staff. Then aftter logging out, I went to visit General and saw I had to register again before being allowed in. As there are other chat rooms under various categories, will I have to keep registering my name, email address and password every time?

        Haven't ever been in a chat room before. Last night I found it daunting, but once I reached the chat rooms, I was fine.
        The greatest female power is empathy to create relationships on a personal level. It's better for a woman to come across as more nurturing, more warm, and that is going to lend more success to her than for a man doing the same thing.

        Comment

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