Essential support for under 25s


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Support Circles on Sundays

Hey everyone,

We're going to be running support circles once a month on a Sunday! At the moment they run on Tuesdays, but for one of those Tuesdays, each month they will be running on a Sunday instead.

This next Sunday support circle will be on 26 November. If you'd like to come along, (sign up by completing the form here )
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Chatwee Update

Update - There's been some technical difficulties launching Chatwee onto our website so we will not be moving to Chatwee on Thursday.

As soon as we fix this issue, we'll announce another date for launching. We're really sorry for the delay in Chatwee, thanks so much for your patience.
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Post of The Month (September)

Maisy is our Post of The Month winner voted by the community for the following post:

"Hey Shaunie,

​I care. I really relate to what you have been experiencing with the house falling apart, and things not getting fixed due to general shame of the state of the house and not knowing where to begin fixing things or who to contact (you don't want to come across rogue tradesmen). Not even having adequate heating and hot water. And clutter. Everywhere. It's horrible to live in such circumstances, I know. It's hard as well when you see everyone else living a 'normal' life and yet being unable to talk about your situation."
(Click for full post )
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Chat guidelines - your feedback!

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  • Chat guidelines - your feedback!

    Hey everyone!

    During chat break week, we asked you to give us your feedback on the current chat guidelines. We wanted to understand your thoughts about them so we could potentially make some tweaks and changes to them. As a team, we've gone through all of the feedback we received and we've made a few changes.

    Part 1 - Eating and self-harm

    After reading through your feedback, we found that many of you felt the Eating issues and Self harm guidelines were vague and confusing. Some of you felt that you weren't too sure what you could talk about in chat.

    To help make these guidelines more clear, we've added more description into them to help make things less vague. We felt giving examples could be helpful for those of you who often feel unsure of what you can talk about in relation to these topics. The area's coloured in purple are what we've added in.

    Eating issues - We promote healthy eating here but not obsessive dieting. It’s okay to respectfully tell people what you struggle with (e.g. “I struggle with overeating”), but please avoid sharing details about your specific weight, calorie counts or any specific behaviours (such as what or how much you've been eating or drinking). Instead we encourage you to focus on your feelings.
    Self harm – Chatters will be happy to listen to your feelings and offer support to help with your self-harm. However, please avoid any graphic detail or description of methods (such as where or how you’ve harmed yourself). Instead we encourage you to focus on feelings (e.g. “I feel like harming myself because..”).
    What do you all think of these changes?

    Part 2 - Strictness

    We also asked you all how strict you think our guidelines should be, overall, on a scale of 1 (very strict) to 6 (very relaxed). The response we got to this question was pretty mixed. Here's a graph to show what you all said:

    As you can see, we have a wide spread of opinion here - we have roughly 50% of you each side of the scale.

    We also asked you how you felt about the strictness of each individual topic. Here's what you said about that, on average:

    On average, it looks like you're all after a healthy balance when it comes to strictness - something we had in mind when we wrote these guidelines. Going by the feedback you gave us and the wide spread of opinion on this, we won't be making them stricter or more relaxed. We'll be maintaining the balance we currently have.

    Part 3 - 'Group agreement' vs 'guidelines'

    One of the things we asked you about was whether we should call the guidelines “Chat Guidelines” or “Group Agreement”. 67% of you voted for the guidelines to be called Chat Guidelines, so we’ll keep them as they are.

    Here's a graph to show the results!

    We hope you enjoyed reading through this thread. We'd love to hear your thoughts about anything, feel free to comment below or PM us!

    Aife & Mike

    PS: head over to this thread to see what you said about our new GC.
    We're Aife & Mike: the staff team here at The Mix.
    If you have any questions about this place, feel free to
    ask over in the
    Help Desk or send us a private message.

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