Essential support for under 25s


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Expert chat: Enthusiastic Consent & Conditional Consent (Wed 21st February)

Hey everyone!

On Wednesday 21st Feb at 6.30pm, Sarah our expert, will be running an expert chat about Enthusiastic Consent and Conditional Consent.

Sarah is the co-founder of Scarlet Ladies, a community of women with the aim to destigmatise and normalise the conversation around female sexuality.

Suffering from post traumatic stress disorder after experiencing a number of traumas, including rape, Sarah is reclaiming her body by engaging in bodybuilding and powerlifting. Taking back control of her sexuality, she is currently remaining abstinent. Working and campaigning with other women for the sexual empowerment of women has been an integral part of her healing journey.

Come along and join us! Find out more here
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Vanilla features: have your say

As we move to our new boards software, Vanilla, we'll have a few new features at our disposal. We're keen to hear what you all think about them, so head here to have your say over how we'll use (or not use) some of the new features. Fill out the form before Wednesday the 21st to tell us your thoughts and have the option of joining our testing team!
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The Great Boards Migration

Great news! We're moving to new discussion boards software. Head here for the full announcement.
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Post of The Month

One-in-a-million is our Post of The Month winner voted by the community for the following post:

"Just a bit of fun here if you could create an advent calendar what would you put in it and why.

For me you would still get chocolate 😆😆
But inside each door is a task for the day. Something that includes you helping/talking to others, doing something festive and spreading Christmas cheer
For example

1. Tell your parents/carers you love them
2. Say hello when passing an OAP (that might be the only thing someone says to them all week)
3. Watch a Christmas movie
4. Help someone in need e.g put some spare change in a charity box, buy a warm drink for the homeless person who sits on the corner, dothe washing up ha ha ha😂
5 make hot chocolate
6. Visit your grandparents (if you donít already) They will more than likely love to see you.
7. Sing a Christmas song with a friend
8. Dress up in something Christmasy when you do your shopping.

You get the idea 😂😉 my reason for this is to get people in the mood and understand what Christmas actually means.

What would yours have and why."
(Click for full post )
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No sound on my laptop

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  • No sound on my laptop

    I've lost the sound on my Toshiba laptop. The sound symbol at the bottom right of the screen has a white x on a red background next to it, which wasn't there before. When I click on the symbol, it doesn't bring up the sound control. I've phoned Toshiba, but they refuse to help me because I don't have a support agreement, which costs a lot. I don't personally know anyone who can help me with this. The guarantee has expired. Does anyone know how I might restore the sound? I've never had this problem before on any computer and I have very little technical knowledge.
    Last edited by Robert; 12-02-2017, 06:30 PM.

  • #2
    Hey Robert,

    ​Has the sounds come back yet?


    • #3
      No, and I still have no idea how to bring it back.


      • #4
        my old dell laptop lots all sound from external speakers worked with headphones plugged in, just wondering how old is the laptop.


        • #5
          If sound works with headphones, then the speakers physically may be broken, so it's worth trying that first of all to determine whether the issue is physical or not.

          ​If there's no sound at all, not even with headphones, then it may be a driver issue, which is a bit more complicated to fix but not impossible.


          • #6
            I never use headphones or additional speakers. The sound always came directly out of the laptop.

            It's 5 years old.
            Last edited by Robert; 21-02-2017, 08:41 PM.


            • #7
              Assuming it's not a physical issue, you can check the version of drivers by going to the control panel, then the install/uninstall program option and search for your audio drivers. Scroll across and look at the date and version number. Then go to the manufacturers website (Toshiba) and see if you can download drivers. Then search for your current driver and see if there is an updated version that you can use. Once downloaded you can run the installer and hopefully it should let you know if you are trying to install an older version. If you're installing a new version then it shouldn't be a problem.


              • #8
                It says no audio devices installed. How can I find out what I should install? I don't know the model of my laptop and the number has been worn off the sticker.


                • #9
                  That's odd.

                  ​Go to 'run' then type in dxdiag and hit enter. It should give you the model number and other information related to your laptop


                  • #10
                    I've done that and now know the model number etc. I've tried 2 links: the first failed due to a network error and the second demanded that I pay a fee.


                    • #11
                      Have you tried this

                      ​Drivers should be free, so I wouldn't trust any website that says you have to pay.


                      • #12
                        It's not any of the series that are listed on that link, so I can't use it. Mine is a C50D-A-138.


                        • #13
                          Ah, I looked and can see that yours has been discontinued, so that might explain why it's hard trying to get hold of them. Perhaps you can take it to a computer repair shop and see if they can help? Otherwise, I'm out of ideas, sorry!


                          • #14
                            They'd probably charge me to look at it, and might tell me that they can't repair it or that it will take a lot of time and money to fix.

                            This problem started immediately after I restored the laptop to factory settings. I did that because it was the only way to get rid of an adware virus that was causing hundreds of popups every day. The reset removed the adware, but somehow removed the sound. I'd reset this laptop and other laptops to factory settings before - and that never affected the sound. Someone suggested that if I do another reset to factory settings it will restore the sound.
                            Last edited by Robert; 23-02-2017, 02:42 PM.


                            • #15
                              I tried resetting it to an earlier date, which has solved problems that have been caused by updates on other laptops I've had. However, my attempts to do that on this laptop failed.

                              Last edited by Robert; 17-04-2017, 11:59 PM.


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