Helpline Volunteering

Make a difference and help someone in need.

As an on-site Helpline Volunteer at The Mix you’ll support vulnerable young people and be the missing link between their issues and the vital help that they need.

You can help young people by connecting them with an advice service, support group or sometimes even a bed for the night.

Become a helpline hero

Our volunteers are always there for young people when they feel they have nowhere else to turn.

Our helpline is open seven days a week from 11am-11pm. If you become a helpline volunteer you’ll receive full training and all out of pocket travel expenses will be paid.

Our volunteering community is mostly based in London and helps young people in need via phone, email and web chat. Young people contact our helpline every day so why not become helpline hero and make a difference to young people’s life; it will certainly change yours.

Volunteer stories

How it all works