The Mix is open over Christmas

Here at The Mix, we know Christmas is rarely like the movies. In fact, most of you need our services even more over the festive season. So you'll be pleased to know we'll still be up and running over Christmas so you can get the help you need. There will be some slight changes, all of which you can see below.

santa working

We're open over the holidays

Our community boards

Do your family usually carve each other up rather than the turkey over Christmas dinner? Want to know you’re not alone? Well, our online community boards will be up throughout all the holidays so you can chat to other young people going through similar festive Hades. (Or you can just come in and say ‘hi’ and boast about what you got for Christmas, all of you are welcome). And our mods will be checking in every day to keep you spam-free and tickety-boo.

Group chat

Our chat rooms are a great place to get support from others about a problem you might be facing or help someone else out who’s having a hard time. Open 8-9.30pm Sunday – Thursday throughout the holidays except on Sunday 25th December and Sunday 1st January when the service will be closed.


If you need help but don’t know where to turn our helpline and web chat service will be open over the Christmas period. From Saturday 24th December until Sunday 1st January the opening hours will be 5pm-11pm.


Due to the high number of referrals we have temporarily put online referrals on hold. We will be opening the service for new referrals on 3rd January. Existing clients will continue to receive their sessions as usual.

General The Mix-ness

All our The Mix advice articles will still be there for your reading pleasure. Here are some key ones you may need over the festivities:

Dealing with arguments

Surviving your family over Christmas

The Morning After Pill (in case a Christmas Eve fling got a bit out of hand)

Hangover cures 🙂

What if I feel really depressed over Christmas and feel totally alone?

Sadly, this is more common than you’d think. And sometimes the enforced happiness of Christmas can make you feel even more alone and depressed. The important thing to remember is that people out there CARE ABOUT YOU, and there’s always help out there when you need it.

If you feel like you’re in crisis, or if you just feel lonely, the Samaritans helpline is open all over Christmas. Their number is 116 123, or you can email them at

If you feel suicidal, don’t be afraid to go to your local A&E and tell them that. There you can see a duty psychologist who can assess your needs and ensure you get the support you need.

Next Steps

  • If you're under 25 and would like free confidential telephone counselling from The Mix to help you figure things out complete this form and we'll call you to arrange your first session.
  • Chat about this subject on our Discussion Boards.
  • Need help but confused where to go locally? Download our StepFinder iPhone app to find local support services quickly.


MH support


Updated on 29-Sep-2015