Text Shout
If you’re aged 25 or under, and are experiencing any painful emotion or are in mental health crisis, you can text 'THEMIX' to 85258 to access our sister service Shout’s text message support service.
Shout is the UK's first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope. Trained Shout Volunteers are there to listen at any time of day or night.
How Shout works
When you text ‘THEMIX’ to 85258, a volunteer will introduce themselves, reflect on what you’ve said, and invite you to share what’s on your mind at your own pace. You’ll text back and forth, only sharing what you feel comfortable with. By asking open-ended questions, listening to you and responding with support, they will help you sort through your feelings until you are in a calm, safe place. Conversations tend to last around 45 minutes. You might be provided with some signposting to other services offered by The Mix or partner organisations, so that you can continue to get support.
Shout's crisis support could help with urgent issues such as:
- Suicidal thoughts
- Depression
- Abuse or assault
- Self-harm
- Bullying
- Relationship breakdown
The service is completely confidential and messages won't appear on your phone bill. If your life is in imminent danger, call the emergency services on 999.