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Counselling

Whether you're dealing with stress, anxiety, grief, identity questions, low mood or confidence issues, our counsellors are here to listen and help you find ways to cope

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The Mix Counselling service

If you’re looking for short-term support with your mental health and emotional wellbeing, The Mix Counselling service could be right for you.

Our free counselling is open to any young person aged 13 to 25. In a confidential, safe space, our trained counsellors are here to listen, understand what you’re going through and help you find ways to cope.

Counselling can help with a range of issues, including dealing with a bereavement or relationship breakdown, managing stress or anxiety, exploring your sexual or gender identity, overcoming barriers to achieving your ambitions, tackling feelings of depression or sadness, and building confidence and self-understanding.

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Webchat counselling is currently unavailable while we make some updates to our platform. We’re sorry for any inconvenience and appreciate your patience.

In the meantime, you can still access counselling via phone or video. We’ll update this page as soon as webchat is available again.

FAQs

No, you don’t need a GP referral to access our service — you can self-refer directly to us.

You’ll usually be offered between four and eight sessions, each lasting around 50 minutes, giving you time to work through whatever’s on your mind at a pace that suits you. Make sure to book a time that is suitable to you since the sessions will take place on the same day and time each week.

Yes, if you are on a waiting list for treatment you can still access our service.

Our service is not suitable for you if you are;

26 years old +

Living outside the UK

Already receiving counselling from another service

If you feel that you want to end your life, please call 999 to seek immediate help from the emergency services, or visit your nearest A&E department.

You can also contact Papyrus HopeLineUK on 0800 068 41 41 or Samaritans on 116 123. If you are a male or identify as one, you may wish to contact CALM on 0800 58 58 58.

Waiting for counselling? You’re not on your own.

Our support groups, community boards and LifeSkills courses are all there to support you while you wait — whenever you’re ready.