Get Support
Welcome to The Mix's Get Support section. Here you can visit our discussion boards, use our Support Groups and speak to our trained team.
-
Support Chat
Talk about anything that's on your mind. A judgement-free zone to get and give advice within a group.
Sun to Thu at 8 - 9.30pm -
General Chat
A light-hearted chat for fun, distraction and a chance to unwind.
Sun to Thu at 8 - 9.30pm
-
Crisis Messenger
If you feel like you can’t cope or are worried about how you are feeling, you can contact our crisis messenger 24 hours a day, 7 days a week. Our text messaging support service is free and for any issue. We provide in-the-moment support and problem solving when you need it most. This service is delivered in partnership with Crisis Text Line and Shout.
-
Helpline
Did you know we have a free helpline for 11-25 year olds where you can talk to trained supporters about any issue that's troubling you? Call us on 0808 808 4994. We're open from 4pm to 11pm Monday to Friday. Please note that this service is closed on weekends. The helpline will be closing between the 25th December and 2nd January (our email service will still be running).
-
Email
If you're aged 11-25, you can email the helpline at any time and our trained supporters will respond within 24 hours Monday to Friday. Please note that this service is closed on weekends.
-
One-to-one chat
Live message our trained helpline supporters about any issue that is troubling you. We're open from 4pm to 11pm Monday to Friday. Please note that this service is closed on weekends. The helpline will be closing between the 25th December and 2nd January (our email service will still be running).
-
Counselling services
The Mix Counselling service is suitable for you if you are looking for short-term help with your mental health and emotional wellbeing. Our phone and webchat counselling service is available to young people aged 11-25 years old. Our counsellors aim to support by listening to your problems and helping you find ways to cope in a confidential, safe space.
Discussion Boards
An online community to talk anonymously about anything that’s on your mind.