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The Mix Counselling Service

The Mix Counselling service is suitable for you if you are looking for short-term help with your mental health and emotional wellbeing. Our Telephone and Webchat counselling service is available to young people aged 25 years old and under. Our counsellors aim to support by listening to your problems and helping you find ways to cope in a confidential, safe space.

Counselling sessions could help with issues such as:

- A bereavement (death) or relationship breakdown
- Stress / anxiety
- Exploring issues like your sexual identity / gender identity
- Dealing with issues that are stopping you achieving your ambitions
- Dealing with feelings of depression or sadness
- Understanding yourself and your problems better
- Feeling more confident

You will usually be offered up to eight counselling sessions that last around 50 minutes each.

We offer self referral counselling, so you can come straight to us without having to go to a doctor first. If you're thinking about counselling but you're not quite sure if it's for you, here are some links that you might find useful:

What to expect from counselling: a guide
Expert chat: what to expect from counselling
Your first counselling session

To receive video counselling from The Mix, please follow the link: Video Counselling.

To receive webchat or telephone counselling please complete the form below.

* = this is a mandatory question
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Please provide your name
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Please select your age Sorry we are unable to offer you counselling at this time Unfortunately we do not offer this service for ages below 11. Please contact Childline on https://www.childline.org.uk/ or via phone 0800 1111.
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Please select an area We can only provide counselling for young people within the UK
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Please select all the topics you would like help with. Holding down the "Ctrl" (or Command if you are using a Mac) key while clicking enables you to select more than one topic.

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Please select an option Sorry we are unable to offer you counselling at this time
Please select an option Sorry we are unable to offer you counselling at this time. Click here to access a different service
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Risk Assessment

The following questions are for us to assess if you are at immediate risk

Over the past week:

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Please enter a valid phone number

Please select the day and time of your first session. Please make sure you are free at this time each week for each of sessions you have requested (e.g. if you have asked for 4 sessions, make sure you are free at this time for the 3 weeks following the day/time you select)"

Please select a time slot
In order to see available counselling times, please choose your preferred counselling service and number of sessions above.

The Mix takes your privacy very seriously, all the information you provide us in the form are used from the Counselling Team only for allocation, safeguarding, training and evaluation purposes. Please read more about our privacy and confidentiality policies and terms of use.

Be as honest as you can. If worried for your safety the counselling team may have to activate the “risk assessment” procedure.

Our service is not suitable for you if you are;

  • 26 years old +
  • Living outside the UK
  • Already receiving counselling from another service

If you are on a waiting list for treatment you can still access our service. It can be tricky knowing what to do while on these waiting lists, so have a read of our article for further support and ideas

If you feel that you want to end your life, please call 999 to seek immediate help from the emergency services, or visit your nearest A&E department.

You can also contact Papyrus HopeLineUK on 0800 068 41 41 or Samaritans on 116 123. 

If you are a male or identify as one, you may wish to contact CALM on 0800 58 58 58.