What is The Mix Connect?

A young person is sitting in a heart shaped frame with flowers growing around it. They are holding a watering can to represent the support offered by The Mix Connect

The Mix Connect, is a new digital package for schools to support the mental health and wellbeing of their students. The tool builds on the hugely successful support channels and youth voice work of The Mix and Shout.

Young people are struggling more than ever with their mental health due to the impact of the cost-of-living crisis and a climate of anxiety-inducing news. Now especially, busy school staff need support with protecting the wellbeing of their students and The Mix Connect provides the perfect solution.  

What support does The Mix Connect offer students? 

The Mix Connect offers a range of early intervention support, designed to provide young people with a variety of options for any situation they may be struggling with. It offers anonymous peer-to-peer support, expert advice, local services, and crisis support, all available 24/7. 

What does The Mix Connect package offer? 

  • An embeddable tool that provides access to a range of support and information that can be filtered to location.  
  • An Ambassador Programme, designed by The Mix and young people.  
  • Staff and ambassador toolkits that provide detailed guidance on safely telling student’s stories. 
  • Anonymous data, sent to schools monthly so that they can understand prevalent issues. 
  • Ongoing support from The Mix’s team through newsletters sharing best practice, Q&A workshops and more.  

Who created The Mix Connect? 

The Mix Connect has been produced by experts across The Mix, including professionals from their services team, youth voice team and most importantly, young people themselves. It employs tried and tested models of mental health support and is protected by robust safeguarding procedures. 

What young people say about The Mix & Shout 

The Mix and Shout have over 25 years of practical experience in supporting young people’s wellbeing. 91% of The Mix’s users would recommend its services to a friend and 94% say they would visit again (The Mix Annual survey, 2020).  

“I started using The Mix to seek mental health support, as I feel unable to confide in those around me. I like the idea of being with others who understand my mental health. It makes me feel like I’m not alone.” – Mix community user  

“I was in a dark place, and I didn’t want to carry on, but you made me realise there is hope and things will get better.” – Shout texter 

Zoe Bailie, Deputy CEO at The Mix said, “The Mix Connect is a game-changing tool for schools, putting wellbeing support at student’s fingertips, reducing the pressure on school staff and creating a culture of openness around mental health for school communities. Easy to use and with the added benefit of accessible data and an ambassador programme, we’re confident that The Mix Connect will be transformative for student and staff wellbeing.” 

If you are a student, teacher or parent with questions about how you can get The Mix Connect into your school please email [email protected] or click the link below for more information: Find out more about The Mix Connect 

Next Steps

By Holly Turner

Updated on 26-Apr-2023

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