Speak to Our Team

Whether you want a quick chat or more focused help our trained team is here to help young people under 25 all year round.

I don't think I would have gotten through it by myself

It's the best decision I ever made. I just needed help and picked up the phone

Put me on the road to having a happy and fulfilled life

I don't think I would have gotten through it by myself

  • Helpline

    If you’re under 25 and need help but don’t know where to turn call us for FREE on 0808 808 4994. We’ll explore your situation with you and find organisations that may be able to help you further.
    We’re open from 11am to 11pm every day.
    Freephone 0808 808 4994
  • Email

    We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. You can email the helpline at any time and we aim to respond within 24 hours.
    Email us
  • Crisis Messenger

    If you feel like you can’t cope or are worried about how you are feeling, you can contact our crisis messenger 24 hours a day, 7 days a week. Our text messaging support service is free and for any issue. We provide in-the-moment support and problem solving when you need it most. Powered by Crisis Text Line.
    More Info
  • One to one chat

    One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue.
    We’re open from 11am to 11pm every day. You may not get through if you contact us via webchat after 10:15PM.
    Chat to our team now
  • Telephone counselling

    Our specialist telephone counselling service is suitable if you’re under 25 and need short-term professional support for your mental health and emotional wellbeing. Our counsellors offer a confidential, safe space where you can address your problems, find ways to cope, and improve your wellbeing. Fill in our referral form and our counselling team will be in touch as soon as possible to schedule an initial assessment.
    ACCESS NOW
  • Webchat Counselling

    Are you 10 to 18 and need some help with whatever is worrying you? Our counsellors can support you and offer a safe space where you can address your problems, find ways to cope, and improve your wellbeing. What you say in Webchat is private and confidential and it will stay between you and your counsellor.
    Chat with a counsellor