Speak to Our Team

Our trained team provides help for young people aged 11-25. This Mix isn't just about young people and mental health, we also provide support for relationship issues, working life, school life, housing, depression and any other issues all year round. Email us or chat one-to-one online 4pm-11pm Monday to Friday, sign up for free counselling online or text our 24/7 crisis line.

I don't think I would have gotten through it by myself

It's the best decision I ever made. I just needed help and picked up the phone

Put me on the road to having a happy and fulfilled life

I don't think I would have gotten through it by myself

  • Crisis Messenger

    If you feel like you can’t cope or are worried about how you are feeling, you can contact our crisis messenger 24 hours a day, 7 days a week by texting THEMIX to 85258. Our text messaging support service is free and for any issue. We provide in-the-moment support and problem solving when you need it most. This service is delivered in partnership with Crisis Text Line and Shout.
    More Info
  • Email

    We want to help you find the information you need. The more you are able to tell us about your current situation, the more we will be able to help. If you're aged 11-25, you can email the helpline at any time and our trained supporters will respond within 24 hours Monday to Friday. Please note that this service is closed on weekends.
    Email us
  • One-to-one chat

    One to one chat allows you to live message our trained helpline supporters about any issue that is troubling you. Our team is trained to help you explore your situation and find organisations which might be able to help you further. We offer a non-judgemental service so you can speak to us about any issue. Our one-to-one chat is open from 4pm to 11pm, Monday to Friday. Please note that this service is closed on weekends.
    Chat to our team now
  • Counselling services

    The Mix's counselling service is suitable for you if you are looking for short-term help with your mental health and emotional wellbeing. Our telephone and webchat counselling service is available to young people aged 11-25 years old. Our counsellors aim to support by listening to your problems and helping you find ways to cope in a confidential, safe space.
    Go To Counselling